Privacy and Cookie Policy

1. General

Wereldmediahuis vzw, Vlasfabriekstraat 11, 1060 Brussels takes the measures mentioned in this privacy and cookie policy to protect your privacy. We find the protection of the privacy of our customers, subscribers, readers, surfers and users important. With this privacy and cookie policy, we want to inform you as best we can about what data we collect, why we do so, and how you can control it.

By purchasing our products or services, or by using our services, websites and applications, you are deemed to be aware of, understand and agree to the provisions and measures in this privacy and cookie policy. Wereldmediahuis vzw reserves the right to modify this privacy policy at any time, provided that it notifies users via the website or e-mail. The changes will automatically take effect after publication.

The processing of personal data within Wereldmediahuis vzw is subject to Belgian law and European privacy regulations.

This privacy and cookie policy is updated regularly. If you have any questions or remarks, please mail to info@mo.be. We will try to help you as soon as possible.

2. Collection of personal data

Wereldmediahuis vzw collects, registers and processes personal data of its customers, subscribers, readers, surfers and of the users of its services and applications, being our magazine, our news website, our community project and our events.

By “personal data” we mean data relating to an identifiable person which (i) you give us yourself (ii) we assign to you for the use of our products and services (iii) we obtain through the use of our products and services (iv) we receive through third parties.

2.1. Expressly communicated personal data:

Certain personal data must be communicated explicitly, such as for taking out a subscription, becoming a member of the community, purchasing products, using certain parts of a website, registering for an event, participating in a competition or promotion or creating a user account or registration. This data is deemed to have been provided to us voluntarily by you.

Depending on the service used, this may include the following categories of personal data:

Surname, and first name
Postal address, postal code, town/city, email address, telephone number, mobile number
Bank account number
Professional data (profession, position, …) or data relating to study or training if these are important in view of the nature of the publication or service
Data relating to the subscription, or indication of the reason for termination of the subscription
Any preferences or interests you express through registration forms, social media, promotions, mobile applications, competitions, etc.
Responses to requests for feedback on our products and/or services in the context of satisfaction or market surveys.

As required by law, we do not process sensitive data such as data about your racial or ethnic origin, political opinions, sexual preferences and health.

You guarantee that the data you provide is correct and complete. The communication of incorrect data or data belonging to third parties may result in your being temporarily or permanently denied access (in whole or in part) to the products and services of Wereldmediahuis vzw.

2.2. Personal data collected by automated means:

Other data is collected by automated means when using our websites, apps or digital applications, through the use of cookies or other systems that record information such as IP address, device or equipment used, use of the site or application, language and type of browser, etc. A number of applications, websites or apps require you to identify yourself / log in before you can use the application.

Depending on the service or application used, this may involve the following data:

When using digital applications (websites, tablet or smartphone applications, etc.), the following may be registered:

Location data: with these data we can determine your (approximate) location.
Time, frequency and duration of use
How you use our newsletters, websites or which articles, videos, photos, pages you view, read or share.
How you arrived at our website (via which referrer or search word)
Whether you are a user of adblocker software when visiting our websites
Which device, system software or browser you are using

We use this data, among other things, to be able to offer you a better and personalised experience as a customer and to adjust and improve our offers and products.

3. Storage and access to personal data

The personal data which are explicitly or automatically communicated or collected, are recorded and processed in the database of Wereldmediahuis vzw, Vlasfabriekstraat 11, 1060 Brussels.

Wereldmediahuis vzw is the controller of the processing of these personal data and monitors the processing performed by other parties at its request.

Wereldmediahuis vzw will not keep your data longer than permitted by law and than necessary for the purposes mentioned in this document.

4. Processing of personal data

The data collected as described above may be combined with each other in order to better tune our offers, products and/or services to your personal needs. Your personal data may be enriched or supplemented by additional data, which may be publicly available or from external partners or data suppliers.

By ‘processing of data’ we mean any processing of personal data. The term ‘processing’ covers, inter alia, the collection, recording, organisation, storage, updating, modification, retrieval, consultation, use, dissemination or making available in any way, alignment, combination, archiving, erasure or eventual destruction of personal data.

We process personal data for various purposes, each time processing only the data necessary to achieve the intended purpose.

We use personal data:

When we have received consent
Within the framework of preparing or executing a contract or agreement
To comply with legal or regulatory provisions to which we are subject
When Wereldmediahuis vzw has a legitimate interest in doing so, in which case we will always strive to find a balance between that interest and respecting the privacy of the person concerned.

In some cases, we use anonymous, aggregated data for commercial purposes or for external reporting. This data can never be traced back to a specific individual.

5. Purposes of processing personal data

Subject to consent, to the extent required, we collect and process personal data for the following specific purposes:

5.1. Provision of products and services

Customer administration for the purpose of delivering products or providing services, such as managing your subscription, managing your membership, shipping and delivering a purchased product, or managing registrations for an event or seminar, drawing winners in competitions in which you have participated.

5.2. (direct) Marketing

Contacting you for marketing purposes and informing you about (new) products, services, competitions, promotions and offers from us.

5.3. Personalisation and targeting

To tailor our website(s), newsletters, digital applications and in particular advertisements to your preferences or profile.
To send you targeted offers and promotions, matching your preferences or profile, or to avoid sending you the same message several times through different channels.

5.4. To fight fraud and/or abuse of our digital platforms and applications

5.5. Market research and analysis

We may use your data to evaluate our products and services.

5.6. To comply with our legal obligations

We may be required by law to hold and/or disclose certain personal data about you to governmental authorities. In the context of a police or legal investigation, we may be required to disclose certain data in a confidential manner to the necessary authorities.
To keep studies, tests and statistics, for trend analysis among other things.
We may use anonymous, aggregated data, for example, to report internally and externally on the use of our services, such as how much certain websites, apps or digital services have been used, or how many programmes or channels are watched. The data used for this purpose cannot be traced back to the level of an identifiable individual. We use the information obtained from these analyses to evaluate our current portfolio of products and services and our processes, and to adapt them in line with new developments.
New purposes

We may use your data for new purposes not yet provided for in our privacy policy. In that case we will contact you by e-mail or via the website before using your data for these new purposes, in order to inform you of the changes to our privacy policy and to give you the opportunity to refuse your consent.

6. Minors

Wereldmediahuis vzw is committed to protect the privacy of minors and encourages parents to be actively involved in the online activities of their children.

Wereldmediahuis vzw will not knowingly or intentionally collect personal data from minors.

Wereldmediahuis vzw encourages minors, if they visit a website of Wereldmediahuis vzw, to inform their parents about their online activities and to ask their opinion before sending any personal data to Wereldmediahuis vzw.

Wereldmediahuis vzw encourages minors, if they wish to create an account, to carefully read the privacy policy of Wereldmediahuis vzw together with their parents.

We advise minors to use a pseudonym in their e-mail address and not to mention their real name. We also advise minors to provide only the data necessary for the online use of Wereldmediahuis vzw’s services.

Parental consent is also required for the application of subscriptions, community membership, products and services which are offered by Wereldmediahuis vzw through the websites. Subscriptions, products and services are always subject to the conditions of Wereldmediahuis vzw.

7. Security of your personal data

Wereldmediahuis vzw will take the appropriate and necessary organisational and technical security measures to protect your personal data and privacy, in order to prevent the loss, unlawful use or modification of information that we receive. This is a commitment of means and not a commitment of results.

The number of employees of our organisation who have access to your personal information is limited and carefully selected. These employees will be granted access to your personal information to the extent that they need it to properly perform their duties.

In the event of a personal data breach that poses a probable risk to individuals (e.g. information leak), we will notify the Data Protection Authority within a reasonable time and no later than 72 hours after the discovery. In case of high risk, we inform the data subjects without delay. (if feasible and reasonable)

Our website sometimes provides links to third party websites (for example: social media, event organisers that we sponsor) whose terms of use do not fall within the scope of this privacy policy. Please read their policies regarding the protection of your personal data carefully.

With regard to the international transfer of personal data, we protect your data in accordance with the level of protection required by European regulations.

8. Transfer of Personal Data

We do not sell or transfer personal data to third parties or commercial partners unless:

to our legal successors for the same purposes as those mentioned in this privacy policy.
the transfer of your data is necessary for the provision of our services: for some aspects of our products and services we cooperate with third parties or use subcontractors. The transfer of your data is only done for the same purposes as Wereldmediahuis vzw itself. We ensure that these third parties, just like us, manage your data safely, respectfully and with due care.
there is a legal obligation to pass on data or at the request of judicial authorities or police forces.
you give us specific permission to do so.

If Wereldmediahuis vzw would pass on personal data to third parties in a different way than mentioned above, this will be done with an explicit communication, in which you will be informed about the third party, the purposes of the transfer and the processing. Where legally required, we will obtain your explicit consent. You also have the option of objecting at any time.

9. Right of inspection and correction

You can access and amend the following data yourself via our websites:

your subscription and subscription data via our subscription service at Roularta Media Group NV: mijn.abonnementen.be,
your registered personal data: through your registration / account on the websites and digital applications of Wereldmediahuis vzw.

In addition, you are always entitled to inspect, correct, delete and object free of charge to the processing and forwarding of your data. You can contact us via e-mail: info@mo.be or by mail: Wereldmediahuis vzw, Vlasfabriekstraat 11, 1060 Brussels.

In order to exercise your right of access and to prevent any unauthorised disclosure of your personal data, you must provide us with proof of your identity. We therefore ask you, when exercising your right of access, to attach a copy of the front of your identity card to your written request by e-mail or by post.

Wereldmediahuis vzw has 45 days to answer your request. Please note that this period only starts when Wereldmediahuis vzw has received your request in writing and all required information to fulfil your request is in hand.

10. Right to object to the use of your data for direct marketing or commercial purposes

You have the right to object at any time, without giving any reason, to the use of your personal data for direct marketing purposes and to the transfer to third parties.

If you give us your postal address:

In the future, you may receive periodical mailings from us with information on products, services and events.
You may receive mailings from our member organisations and partners offering products or services that may interest you.

If you do not wish to receive such mailings, please contact us at info@mo.be, stating your exact name and address.

If you do not wish to receive any letters or mailings from any company or organisation, you can subscribe to the Robinson list: www.robinsonlist.be. Wereldmediahuis vzw takes this into account when approaching non-customers.

If you give us your telephone or mobile number:

You can receive telephone calls from us with information on products, services and upcoming events.
If you do not wish this, please contact us at info@mo.be.

If you do not wish to receive telephone calls from any company, please contact the do-not-call-me list: www.bel-me-niet-meer.be

If you give us your e-mail address:

You can receive e-mails from us with information about products, services and events of our organisation.
You can unsubscribe from further commercial or promotional e-mails by using the unsubscribe link provided in each e-mail campaign (at the bottom of the e-mail). An unsubscribe link is also provided in editorial newsletters.

If you want to unsubscribe from all commercial or promotional emails from Wereldmediahuis vzw, please contact us at info@mo.be.

Please note that we reserve the right to contact you electronically in connection with the execution of your contract or if the law requires us to do so. As a registered reader, trial subscriber or subscriber (free or paying), we may contact you by telephone or e-mail in connection with your registration or subscription.

11. The cookie policy of Wereldmediahuis vzw

Who is responsible for this cookie policy?

Wereldmediahuis vzw, Vlasfabriekstraat 11, 1060 Brussels is responsible for the cookie policy on the website www.MO.be. For questions about the cookie policy, please contact info@mo.be.

What are cookies?

Our website makes use of so-called cookies. Cookies are small data or text files that are installed on your computer or mobile device when you visit a website or use a (mobile) application. Cookie files contain unique codes which, for example, allow your browser to recognise you when you visit an online service.

Why do we use cookies?

We use cookies primarily to improve your user experience and make our website work better for you. Cookies generally make the interaction between you and our website easier and faster. For example, they help you navigate between different parts of a website. Moreover, if a cookie enables us to identify you, you do not always have to enter the same information, such as your login details.

We also use cookies to make the content of our website more interesting for you.

We also use cookies to track your surfing behaviour. How did you find our website? How long did you use our website? Statistical results allow us to improve our website where necessary, and to respond to your preferences and needs. Finally, we can also use this data to fulfil certain reporting obligations to our financiers.

Which cookies do we use?

We distinguish between three types of cookies:

1. Necessary functional cookies

2. Statistical cookies

3. Marketing cookies

Functional cookies required

Necessary functional cookies are cookies that are required to use our website properly. Use of these cookies does not require consent and cannot be disabled.

Statistical cookies

Statistical cookies collect general information about how you use our website. We can make statistical analyses of the information we obtain in this way. How did you get to our webpage? How many times is a particular article read? On which web pages do you spend most time?

Statistical results allow us to optimise the structure, navigation and content of our website in order to make it as user-friendly as possible. We also use this data to report on our performance or for surveys we participate in. Use of these cookies requires your consent.

Marketing cookies

These cookies relate to a range of third party services offered on our website. These third parties may place cookies to collect data. These cookies also require your consent.

They are:

Share buttons from Facebook, Instagram, Twitter and LinkedIn so you can share our articles quickly and easily
Posts from Facebook, Instagram, Twitter and LinkedIn that are shown in articles.
Videos from YouTube, Vimeo and DailyMotion to be integrated in articles.
Audio clips from SoundCloud to be integrated in articles.
Infographics from Infogram and Genial.ly to be integrated in articles
Certain advertisements containing a script that enables the advertiser to monitor the number of times the advertisement is viewed and clicked on, and to compile a user profile based on your browsing habits.

Please note. We have no influence on what these third parties do with their cookies. For more information about these cookies, we refer you to the statements these third parties make on their own websites. These statements can also change regularly.

How long do cookies last?

Based on how long cookies last, we distinguish between temporary and permanent cookies.

Temporary cookies are stored temporarily in your browser. That means that these cookies are deleted as soon as you close your browser.

Permanent cookies remain on your computer or mobile device even if you close your browser. Persistent cookies allow us to recognise you when you next visit our website. Persistent cookies will remain on your device until a pre-determined end date is reached, until a new cookie is installed, or until you delete them through your browser, application or mobile device settings.

How can I manage my cookies?

We want to give you as much control as possible over the use of cookies on our website. Therefore, you can manage the use of cookies on our website via the cookie banner provided. There you can indicate your cookie preferences.

Manage your cookie preferences

You can also manage your cookies in your own web browser. How this is done differs per browser. Consult the help function of your browser if necessary.

Our cookie policy is regularly updated If you have any questions about our cookie policy, please email info@mo.be.

This privacy and cookie policy is regularly updated. If you have any questions or comments, please send an e-mail to info@mo.be. We will try to help you as soon as possible. Last updated on 19/06/2020.